Services

Readings we will take, named after the application — not after a product line.

Each engagement is quoted after a scoping call. Durations below are typical, not a promise. There is no checkout on this site.

Primary engagement

A walkthrough of the PMS as it is actually used at the desk, in housekeeping, and in night audit — not as the vendor demonstrated it.

Distribution

A reading of how rates, allotments, and restrictions travel from the PMS to the booking engine and onward to the channels you actually sell.

Outlets

Floor-to-kitchen reading of the point-of-sale: modifiers, service charges, comps, and the handoff back to the guest folio.

Guest path

A review of check-in apps, kiosks, in-stay messaging, and loyalty tools — including what staff can still see after the guest has left.

Opening

A timed reading of PMS, POS, booking, and door systems before a property opens or a major cutover, while there is still room to change the sequence.

Before you sign

A technical reading of hospitality software proposals against how your property actually works — before the contract is signed.